Free worldwide shipping over 150€

Terms & conditions

Our website, found under the URLs https://idyllo.eu and https://www.idyllo.eu, operated by brand IDYLLO, Ltd IDYLLO which is registered to Liliju street 11a, Jekabpils, Latvia, LV-5201 (company number 55403053411), +37126179973, info@idyllo.eu. All references to “we”, “us” and “our” shall be deemed to be references to IDYLLO and references to “you” and “your” shall be deemed to be references to persons placing an order via this website.

The following terms and conditions apply to all use of the IDYLLO website. By placing an order with us you agree to have read, understood and accepted to these terms and conditions. Please note, as these may be subject to change at any time without notice, it is your responsibility to check this page prior to any use or purchase. If you have any queries regarding our terms and conditions, please contact us before use or order placement.

Ordering

When placing an order, you agree that all details you provide to www.idyllo.eu for the purpose of purchasing goods are accurate and complete in all respects.
You confirm that all goods ordered by you through www.idyllo.eu are for your own private and domestic use only and are not for resale.
The price and availability of goods are subject to change without notice.
Promotional offers, vouchers and codes may not be used on sale products, or in conjunction with any other offer, unless otherwise stated. All offers are subject to availability and may be withdrawn at any time without notice. Any offer of free delivery is limited to a standard delivery service over 150€
By placing an order via this website, you are making an offer to IDYLLO to purchase the goods detailed in your order upon the terms described, at which point your payment card or Paypal account will be pre-authorised.
You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s ordered.
No charge will be applied to credit/debit cards or Paypal accounts until the point of despatch; therefore no contract for the sale of any product will exist between you and IDYLLO until we accept your order by despatching your order.
It is a crime to use a false name or card to order. Anyone caught willfully entering an erroneous or fictitious order will have their details passed onto the Police.

Conformity of Goods

Every care is taken to ensure that the description, specification and pricing of all products shown on our website is correct. The product information is carefully considered and intended to give a general description of each product.

While the colour reproduction of each product is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser software.

IDYLLO will act immediately to correct any error identified and are under no legal obligation to honour a price displayed in error.

Payment

www.idyllo.eu accepts most major credit cards including Mastercard, Visa, Delta, Maestro, Solo and American Express. We also accept payment via Paypal. All prices displayed are inclusive of Latvian sales tax (VAT) at the current rate. 

Delivery

All delivery time-frames stated are estimated and may be subject to change. Please note, for International deliveries, local import duties and charges may apply. For further details, please refer to our Delivery & Returns page

Returns and Cancel Policy

Returns will be accepted within 14 business days from the day after you receive your order where goods are returned in perfect condition and where possible in their original packaging with all tags attached. For full details, please refer to our Delivery & Returns page

You can cancel your contract for sale of goods from us informing our team via email.

PRIVACY

Your Details

To place an order with us online, registration is required. At the point of registration, we request certain information including your name, delivery and email address and payment card details. This information is required to enable us to process your order and notify you of its progress.

Information we use, how & why

Once an order has been placed, we will contact you by email to send your order details. Should we need to contact you for any reason regarding your order, we will use the email address registered to your account, or the telephone number where provided. 

After you have registered an account with us, we would also like to send you our seasonal catalogues, along with details of our latest products and special offers.

With the exception of feedback requests or assistance with delivery, we will never pass your e-mail address to any other organisation. For the sole purpose of aiding a delivery, your contact details may be shared with the chosen carrier.

Unsubscribing

To unsubscribe from postal mailing or make amendments to your mailing preferences, please contact us by email at info@idyllo.eu

We immediately delete personal data collected, in such a way on this website provided it is no longer required for the purpose for which it was collected.

Social Media

When using our social media tags, keep in mind that this information is shared publicly. Therefore, don't give out any information you wouldn't be comfortable with a stranger knowing - this includes your address, phone number, date of birth, email address, bank and credit card details, and place of work.

Your outfits are likely to appear in the following places:
• Home Page - If it is selected by the Crew team.
• Instagram  - Users searching for the relevant hashtags will be able to see your post and your profile.
• Instagram - On our official account if selected by the social media team.
• Journal Pages - If your outfit is tagged appropriately they may be selected by the Crew team to support the editorial.
• Facebook, Pinterest and other social networking sites and search sites.

What if I want to keep my posts private?

If your social media account is set to "private", your posts wil not be seen by anyone other than those in your network. If your social media account is public, we recommend that you do not use these tags or you delete them from your post.

Use of ‘Cookies’

Cookies are small pieces of data or text files that are stored by your web browser on your hard drive. Cookies allow a website to personalise your shopping experience and let the website know when the user has returned for example. Our cookies do not contain any personal information about you however and are only used to determine your browser and user preferences for our site, to help enhance your browsing experience. However, if you prefer, you can set your browser software to not accept cookies. You should still be able to use our site without cookies enabled, but you may lose a certain level of functionality.

Copyright

All rights, including copyright, in the content of the www.idyllo.eu web pages are owned or controlled by IDYLLO. In accessing www.idyllo.eu web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the www.idyllo.eu web pages for any other purpose whatsoever without the prior written permission of IDYLLO.

Law

These Terms and Conditions and your use of our website are governed by EU law. 

If you have any questions regarding our terms and conditions, please contact us before use or order placement.